10 Best Superstore Characters, Ranked

If you have finishedSuperstoreand are still arguing with yourself about who made Cloud 9 worth visiting, you are in good company. This ranking counts down the ten bestSuperstorecharacters, judging the laughs they create, the relationships they shape and how much the series gains whenever they enter a scene.

Created by Justin Spitzer, the NBC workplace comedy follows the staff of a fictional big-box store in St. Louis, Missouri. New employee Jonah Simms arrives with the hope that work can be meaningful. Experienced colleague Amy Sosa is more concerned with surviving the shift. Their difference gives the series its opening spark, but the surrounding employees quickly turn a two-person disagreement into an entire comic community.

There is a particular pleasure in a sitcom where you can recognise a character before they finish a sentence. Glenn’s anxious enthusiasm, Garrett’s weary sarcasm and Dina’s absolute certainty all change the temperature of a conversation. Cheyenne and Mateo can make gossip feel like a competitive sport. Sandra can wait so long for an opening that her eventual contribution lands harder than everyone else’s combined.

That range matters becauseSuperstoreis doing several jobs at once. It is a retail comedy, a slow-burn romance and a story about people whose pay, healthcare and working hours are often decided elsewhere. The cast makes those pressures personal without turning every episode into a lesson. A character can be right about an unfair policy and spectacularly wrong about how to handle a colleague.

The actors also resist a neat split between sensible leads and ridiculous supporting players. America Ferrera gives Amy frustration, pride and a sharp sense of timing. Ben Feldman lets Jonah’s generosity coexist with his need to sound informed. Lauren Ash can make Dina’s competence useful and deeply alarming in the same exchange. Nobody has exclusive ownership of good judgement, which is excellent news for the comedy.

This list weighs comic consistency, distinctiveness, character development, ensemble chemistry and rewatchability. It is not a ranking of who would make the best real-life colleague. Some of the people below would make a reasonable working day almost impossible. Their ability to create a wonderful television scene is a separate qualification, and several have clearly trained harder for that one.

Recurring characters are included alongside series regulars because a great supporting performance can change the rhythm of an episode in seconds. Even so, the higher places favour characters who can sustain several kinds of story: a joke, an argument, a friendship and a moment of vulnerability.

Expect light spoilers for relationships and career developments across the show’s six seasons, but no detailed account of the finale’s resolutions. Each entry introduces the character’s situation before explaining the performance and the ranking. You do not need to remember every plot to join the debate—although Cloud 9 would probably make you attend a meeting about it. Let’s get into it 👇

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Where to Watch Superstore

Viewing information checked on 25 October 2026. Peacock’s official US guides list all six seasons. In the UK, JustWatch lists Netflix, Disney+, Sky Go and Netflix Standard with Ads, plus digital purchase options. Availability varies by territory and package; check the current listing before subscribing.

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10. Bo Thompson

Bo is Cheyenne’s boyfriend whenSuperstorebegins, and the couple are preparing for parenthood without much evidence of a workable plan. While Cheyenne has a job at Cloud 9, Bo brings musical ambitions, enormous confidence and ideas that rarely survive contact with practical questions. Their relationship pulls him into the store’s orbit, where Amy and Glenn react very differently to two young people trying to build a family. Bo wants to be impressive and supportive, but his instinct for making a spectacle often gets ahead of his ability to manage the responsibilities waiting at home.

Johnny Pemberton makes Bo funny through total commitment. The character does not pause to wonder whether he has misjudged the room; he keeps going as though everyone else will catch up. That energy gives Cheyenne’s scenes a different texture from the older employees’ arguments about budgets and store policy.

“Wedding Day Sale” is a useful introduction to the gap between his confidence and his readiness. Amy’s attempt to explain the cost of raising a child makes the situation more complicated, allowing a ridiculous supporting character to expose a real source of anxiety.

Why he ranks here:Bo earns No. 10 because his concentrated bursts of chaos are exceptionally memorable. Marcus sits above him because his ongoing place inside Cloud 9 creates more varied relationships. Bo’s limited appearances also protect a comic style that might become exhausting in larger quantities.

Watch for him if you love unpredictable recurring characters. Where to watch:Superstoreon Peacock in the US; see the UK viewing guide below.

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9. Marcus White

Marcus works at Cloud 9 and becomes the warehouse supervisor, giving him a foothold in a workplace where he badly wants to belong. He approaches group conversations with an enthusiasm that would be welcome if he were better at recognising what other people actually want to hear. His efforts to connect with Jonah and the wider staff repeatedly reveal an uncomfortable distance between his idea of friendship and everyone else’s. Marcus wants approval, inclusion and the occasional successful group chant; his lack of social judgement keeps turning ordinary chances to bond into reasons for his colleagues to reconsider.

Jon Barinholtz gives those interruptions an important quality: Marcus usually sounds sincere. He is not standing outside a scene trying to sabotage it for fun. He is contributing what he believes is useful information, and the increasingly alarmed reactions supply the rest of the joke.

The warehouse setting helps because it gives his oddness a practical home. Cloud 9 does not consist entirely of the people handling customers, and Marcus makes the back-of-store world feel like a parallel workplace with its own questionable assumptions.

Why he ranks here:No. 9 recognises a supporting character who can rescue a routine conversation with one dreadful contribution. He beats Bo through more sustained ensemble involvement, but Mateo has a richer combination of comic aggression, friendship and emotional stakes. Marcus works best when the show does not ask him to carry every register.

Choose his scenes for blunt, uncomfortable oversharing. Where to watch:Superstoreon Peacock in the US; UK options appear in the viewing guide below.

8. Mateo Liwanag

Mateo starts at Cloud 9 alongside Jonah, but his ambition takes a much more competitive form. He wants recognition, advancement and the satisfaction of being better at the job than the person beside him. His friendship with Cheyenne gives him a partner in gossip, while his relationships bring vulnerability into a life he would prefer to present as entirely under control. Learning that he is undocumented creates a serious threat to his security. The central tension is between Mateo’s desire to manage how everyone sees him and circumstances that cannot be solved by confidence, style or a cutting remark.

Nico Santos makes the sharpness part of a complete personality. Mateo can be vain, dismissive and deeply loyal, sometimes within the same scene. The performance lets him remain difficult even when the story asks us to worry about him, which is more convincing than replacing his flaws with instant sweetness.

His friendship with Cheyenne is especially valuable because it has its own pace. Their shared reactions can run alongside the main plot like a second conversation, turning the background into somewhere worth watching.

Why he ranks here:Mateo takes No. 8 for combining distinctive comic bite with some of the series’ most vulnerable storytelling. He has greater emotional range than Marcus, but Cheyenne’s flexibility lets her connect more easily with different corners of the ensemble. His sharpness can occasionally make his scenes feel more narrowly combative.

Watch for him if you value flawed characters with real stakes. Where to watch:Superstoreon Peacock in the US; see the UK viewing guide below.

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7. Cheyenne Lee

Cheyenne is a pregnant teenage Cloud 9 employee at the start of the series, balancing her job with her relationship with Bo and the approaching responsibility of motherhood. Older colleagues often assume they understand her life better than she does, which creates both opportunities for help and plenty of unwelcome advice. Her friendship with Mateo becomes one of her most dependable relationships at work. Cheyenne wants room to enjoy being young while building a future for her family, and the store repeatedly asks her to handle adult pressures without providing the security that would make those pressures easier.

Nichole Sakura gives Cheyenne a lightness that should not be confused with emptiness. She can drift into an absurd observation, join Mateo in a brutal judgement or surprise someone who has underestimated her. The character’s perspective prevents the older employees from becoming the only people allowed to interpret what happens.

“Labor” shows how her personal situation exposes a wider workplace problem: the staff must respond when the company does not provide maternity leave. She gives that argument a person to care about rather than leaving it as an abstract policy dispute.

Why she ranks here:No. 7 rewards versatility, warmth and the strength of her partnership with Mateo. She edges him because she moves more naturally between comic alliances, but Sandra’s increasingly assertive personality creates a more striking long-term transformation.

Choose Cheyenne for funny observations and an underestimated colleague finding her footing. Where to watch:Superstoreon Peacock in the US; UK options are listed below.

6. Sandra Kaluiokalani

Sandra is a Cloud 9 employee whose quiet manner makes it easy for louder colleagues to ignore her. She has things to say, useful abilities and a surprisingly elaborate inner life, but getting the room to pay attention is a struggle. Her romance with Jerry and rivalry with Carol gradually bring desires into the open that she can no longer afford to leave unspoken. As workplace disputes grow, Sandra also finds herself connected to efforts to organise the staff. She wants affection and respect; the obstacle is a group that has become far too accustomed to deciding things around her.

Kaliko Kauahi understands how funny a pause can be when a person has spent years waiting to be heard. Sandra’s strongest moments often begin quietly and then reveal a level of intensity the room was not prepared for. The surprise grows from the character rather than a random change in personality.

“Sandra’s Wedding” is rewarding because it lets her happiness matter to the group. The celebration also shows how successfully a once-peripheral employee has become someone whose hopes can organise an entire episode.

Why she ranks here:Sandra earns No. 6 for a remarkable expansion from overlooked colleague to an assertive comic presence. She beats Cheyenne for the satisfaction of that developing voice, while Garrett stays ahead through more consistent influence on the rhythm of ordinary scenes.

Watch her closely if you enjoy supporting characters gradually claiming the story. Where to watch:Superstoreon Peacock in the US; see the UK viewing guide below.

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5. Garrett McNeill

Garrett works at Cloud 9’s customer-service desk and makes store announcements, placing him where both customers and colleagues bring problems they would like someone else to solve. He prefers games, jokes and minimal emotional exposure to unnecessary workplace enthusiasm. Jonah’s attempts to connect and Dina’s intensity make that detachment increasingly difficult to maintain. Garrett wants the job to remain manageable and his feelings to remain private, but friendships and attraction keep giving him reasons to care. His conflict is not simply whether he dislikes work; it is whether appearing unaffected is worth the distance it creates from other people.

Colton Dunn supplies the counterweight that an excitable ensemble needs. He can puncture a long explanation without raising his voice, and his announcements turn a basic feature of the setting into a recurring comic instrument. The lack of visible effort is part of the precision.

His relationship with Jonah is particularly useful because their conversational needs are almost opposite. Jonah wants to explain himself into understanding; Garrett would often prefer to end the explanation. Neither approach remains entirely sufficient once they become friends.

Why he ranks here:No. 5 rewards exceptional timing and a presence that improves other characters’ scenes. He outranks Sandra for consistency, but Glenn generates a wider variety of stories through the collision between personal beliefs and managerial responsibility. Garrett’s reserve occasionally keeps him at the edge of the emotional action.

Pick him for dry humour with affection beneath it. Where to watch:Superstoreon Peacock in the US; current UK options appear below.

4. Glenn Sturgis

Glenn begins as Cloud 9’s store manager, responsible for enforcing a company’s decisions while thinking of his employees in much more personal terms. He is married to Jerusha, has extensive experience as a foster parent and brings strong religious convictions into conversations where they do not always help. He wants to be liked, to be good and to keep the store running, but those goals frequently disagree. His staff need practical leadership, corporate expects compliance and Glenn’s instinct is often to make everyone feel better before he has worked out what solving the problem would actually involve.

Mark McKinney turns that contradiction into a wonderfully unstable performance. Glenn’s voice and physical uncertainty are funny, but the deeper joke is his belief that kindness should make an awkward decision disappear. Sometimes his concern helps; sometimes it creates work for the people he wants to protect.

“Labor” gives his compassion a concrete test when Cheyenne needs support the company will not provide. Elsewhere, his clashes with Dina show two incompatible ideas of authority trying to operate under the same roof.

Why he ranks here:Glenn takes No. 4 for comic range, vulnerability and his central role in the show’s arguments about care at work. He beats Garrett by generating more kinds of conflict, but Amy’s shifting responsibilities support a more sustained and complicated character arc.

Watch for Glenn if you enjoy well-meaning managers who keep discovering that intention is not enough. Where to watch:Superstoreon Peacock in the US; see the UK viewing guide below.

3. Amy Sosa

Amy is an experienced Cloud 9 floor supervisor when Jonah arrives, already balancing a demanding job with marriage, parenting and ambitions she has had little space to pursue. She knows how the store works and has learned to protect her energy, including through the changing names on her badge. Jonah’s optimism challenges that defensive routine, while changing family circumstances and career opportunities force her to reconsider what she wants. As she moves into management, helping colleagues becomes harder to separate from enforcing decisions they dislike. Amy wants a better life without abandoning the people whose struggles she understands.

America Ferrera makes Amy’s impatience funny because it often comes from experience rather than automatic superiority. She can see a problem before someone else finishes proposing it. Yet the show also lets her be proud, unfair and socially awkward, keeping the sensible lead from becoming a permanent referee.

“Quinceañera” reveals the competing demands around her beautifully: a family celebration is also a test of how her romantic relationship fits into an existing life. Her workplace authority never removes the uncertainty elsewhere.

Why she ranks here:Amy earns No. 3 as the series’ strongest bridge between intimate character stories and its economic concerns. She has greater dramatic complexity than Glenn, but Jonah more consistently connects the romance to the wider group’s aspirations. Dina wins through a more distinctive and reliably surprising comic identity.

Choose Amy for an adult character whose growth includes uncomfortable compromises. Where to watch:Superstoreon Peacock in the US; UK viewing options are listed below.

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2. Jonah Simms

Jonah arrives at Cloud 9 as a new employee who believes the job can offer more than repetitive shifts and fluorescent lighting. Amy has heard enough optimistic talk to be sceptical, while Garrett quickly recognises how much Jonah wants people to understand his intentions. He forms relationships across the staff and becomes involved in arguments about fairness, representation and workers’ rights. His attraction to Amy adds another reason to stay invested. Jonah wants to do meaningful things and be a good person, but his tendency to explain, perform and overthink his principles can get in the way of actually listening.

Ben Feldman makes that self-consciousness an asset. Jonah’s awkwardness rarely feels detached from what he cares about: being useful, being respected and being loved. The performance allows the show to mock an earnest speech without dismissing the concern that produced it.

His romantic scenes with Ferrera matter, but so do his mismatched friendships. Garrett challenges the need to announce every feeling, while Amy challenges the assumption that imagining a better system is the same as surviving the present one.

Why he ranks here:Jonah earns No. 2 because he connects the show’s romantic, political and ensemble stories more continuously than anyone else. He edges Amy through that connective role, but Dina has greater comic independence: she can transform almost any premise without needing a speech, a cause or the central romance.

Watch for him if you like idealism complicated by embarrassment. Where to watch:Superstoreon Peacock in the US; see the UK viewing guide below.

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1. Dina Fox

Dina is Cloud 9’s assistant manager, committed to security, discipline and a personal understanding of the rules that leaves little space for negotiation. She clashes with Glenn’s softer leadership, develops complicated feelings around Garrett and slowly builds a friendship with Amy despite their early friction. Outside work, her devotion to birds reveals care that her colleagues do not always experience in such a gentle form. Dina wants order, competence and control, but the people she becomes attached to cannot be managed like an inventory problem. Her story repeatedly asks what happens when certainty meets the inconvenient need for other people.

Lauren Ash makes Dina distinctive before the plot has even given her something extreme to do. Her physical confidence, blunt delivery and absolute commitment to unlikely details create a comic presence that can dominate a scene without flattening its other characters. The confidence also makes vulnerability more affecting when it appears.

In “Golden Globes Party,” Dina’s decision to eat meat despite being vegan turns an appalling meal into a specific act of loyalty to Amy. It is funny because of who Dina is, and moving because that established identity makes the choice costly.

Why she ranks here:Dina beats Jonah’s connective storytelling and Amy’s dramatic complexity through the strongest combination of consistent laughs, originality, surprising tenderness and ensemble range. She can be the obstacle, the protector or the person whose certainty collapses. No other character changes a scene so decisively while remaining so recognisably herself.

She is the pick for viewers who love formidable comic personalities with earned vulnerability. Where to watch:Superstoreon Peacock in the US; see the UK viewing guide below.

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Final Thoughts

Superstoreworks because its characters have different ideas about what the job should mean. For some it is a route towards something else; for others it is a familiar routine, a source of pride or a problem that must be managed until payday. The comedy grows from making all those people share a break room.

That is why the lower-ranked choices still matter. Bo’s unfiltered confidence and Marcus’s desperate enthusiasm make Cloud 9 less orderly and far more specific. Mateo and Cheyenne give the staff a sharp observational partnership, while Sandra shows how much can change when the person everyone overlooks finally insists on being heard.

Garrett and Glenn provide almost opposite responses to the same workplace. One protects himself with distance; the other keeps trying to care his way through a managerial problem. Amy and Jonah turn those questions into ongoing personal decisions, showing how work can shape ambition, intimacy and the version of yourself you want other people to see.

Dina wins because she belongs in every one of those conversations without losing her own extraordinary voice. Her funniest moments do not cancel her loyalty, and her tenderness does not require the show to make her less strange. Lauren Ash gives the series a character you can recognise instantly and still learn something about.

Who belongs at the top of your list? Share your favouriteSuperstorecharacter, the pairing you most enjoy watching and the supporting employee you would promote into this countdown. Cloud 9 has never been short of opinions, and this is one argument worth bringing to the break room.

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Frequently Asked Questions

Who is the best Superstore character?

Dina Fox takes first place in this ranking for comic consistency, distinctiveness and the range of relationships she brings to the ensemble. Jonah Simms is second because he connects the romance, workplace politics and friendship stories, while Amy Sosa takes third for her dramatic complexity. This is an editorial judgement, not an official audience poll. A viewer who values quiet humour over forceful personalities could reasonably choose Garrett or Sandra as a personal favourite.

Why is Dina Fox ranked above Jonah and Amy?

Dina can change almost any scene through her own priorities: security, competence, loyalty or a rule nobody else remembers. Lauren Ash makes that certainty funny while leaving room for fear and affection. Jonah and Amy carry more of the central romantic storyline, but Dina is less dependent on any single plot. Her friendship with Amy also gives her emotional depth that develops alongside, rather than replacing, her bluntness and eccentricity.

Who plays the main Superstore characters?

America Ferrera plays Amy, Ben Feldman plays Jonah, Lauren Ash plays Dina, Mark McKinney plays Glenn and Colton Dunn plays Garrett. Nico Santos plays Mateo, Nichole Sakura plays Cheyenne and Kaliko Kauahi plays Sandra. Jon Barinholtz appears as Marcus, and Johnny Pemberton plays Bo. If you encounter the name Nichole Bloom in older credits, that is the earlier professional name used by Nichole Sakura, not a different performer taking over Cheyenne.

What is Superstore about?

Superstoreis a workplace sitcom about employees at Cloud 9, a fictional big-box store in St. Louis, Missouri. Customer problems, sales events and corporate policies create the immediate situations, while friendships, family responsibilities and romantic relationships give those situations continuing stakes. Created by Justin Spitzer, the series originally ran on NBC from 2015 to 2021 across six seasons. It combines an ensemble comedy with attention to pay, healthcare, job insecurity and the practical pressures of retail work.

Are Cheyenne and Mateo best friends?

Their friendship is one ofSuperstore’s central comic partnerships. They share gossip, private judgements and a conversational rhythm that can make them seem like a team operating beside the main story. They can also disagree, especially when they want different kinds of attention or support. That friction helps the friendship feel like a relationship between two individual people rather than a device that gives each character somebody to deliver jokes to.

Why is Sandra such an important supporting character?

Sandra begins as someone colleagues can easily interrupt or overlook, then becomes increasingly difficult to ignore. Her romance with Jerry, rivalry with Carol and involvement in workplace organising give her goals beyond getting through another shift. Kaliko Kauahi makes the change feel connected to Sandra’s existing personality: the quiet delivery remains, but the determination becomes clearer. She demonstrates how a sitcom can expand a supporting role without discarding what made the character funny in the first place.

Are Bo and Marcus main cast members?

Bo and Marcus are recurring supporting characters rather than members of the original central group of series regulars. They belong in a best-character ranking because impact is not determined entirely by billing or screen time. Bo brings a different kind of chaos into Cheyenne’s life, while Marcus adds an ongoing warehouse presence and an awkward desire for friendship. Their lower positions here reflect narrower storytelling range compared with the characters who carry several major relationships throughout the series.

Where can I watch Superstore in the US and UK?

Peacock’s official US episode guides list all six seasons. The UK JustWatch listing currently shows Netflix, Disney+, Sky Go and Netflix Standard with Ads, as well as digital purchase options. These are regional listings, so check your location, account and chosen package before subscribing. The Amazon membership promotions in this article are separate affiliate placements; they do not meanSuperstoreis included with Amazon Prime. Availability was checked on 25 October 2026.

Does this character ranking reveal the Superstore ending?

The entries discuss early situations, developing friendships and some career and relationship changes, so there are light spoilers across the six-season run. They avoid spelling out the finale’s resolutions or giving a detailed account of the most consequential twists. If you prefer to know nothing beyond the pilot, watch the series first and return for the debate. Character rankings are especially rewarding after a full watch because an initially minor interaction can gain meaning in hindsight.

What should I watch after Superstore for another great ensemble?

Abbott Elementary is a good direction for colleagues dealing with limited resources, while Parks and Recreation emphasises community and workplace friendship. Brooklyn Nine-Nine offers fast group comedy with continuing relationships, and The Office provides another familiar workplace full of competing personalities. American Auto is also worth exploring if you want another series created by Justin Spitzer. Choose according to what you most enjoyed at Cloud 9: the romantic tension, the institutional absurdity or the friendships.

More Places to Find Great Movies and TV Shows

IMDb and TV Guide list actors and credits, while Peacock provides official episode guides. For another perspective on Sandra, actor Chris Grace’s reflection on playing Jerry offers a first-hand account of working alongside Kaliko Kauahi.

Explore the Superstore cast and crew on IMDb

Browse the Superstore cast on TV Guide

Read Chris Grace’s reflection on Superstore and Sandra

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